• Terms & conditions

    Welcome to our Squidge & Pip website, we’re so pleased to see you here and that you would like to use it to purchase some Squidge & Pip goodies. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lefendarty’s relationship with you in relation to this website.

    If you disagree with any part of these terms and conditions, please do not use our website.

    The term ‘Lefendarty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 53 Ringstead Crescent, Sheffield, S10 5SH. Our company registration number is 06584820. The term ‘you’ refers to the user or viewer of our website.

    You can contact Lefendarty Ltd by email
    on hello@squidgeandpip.com

  • terms of use

    The use of this website is subject to the following terms of use:

    • The content of the pages of this website is for your general information and use only.
      It is subject to change without notice.
    • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Paypal/ Facebook/ Google analytics/
    • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    • Whilst Lefendarty Ltd uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
    • Lefendarty Ltd accepts no liability for any disruption or non-availability of the Website.
    • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
    • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    • Lefendarty Ltd is a company incorporated in England and Wales with registered number 06584820 whose registered address is 53 Ringstead Crescent, South Yorkshire, S10 5SH and it operates the Website www.squidgeandpip.com. The registered VAT number is 235151534.
    •  Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

    You can contact Lefendarty Ltd by email
    on hello@squidgeandpip.com.

     

  • Terms and conditions
    of purchase

    Please read all these terms and conditions.

    As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.

     

    These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are Lefendarty Ltd whose trading name is Squidge & Pip a company registered in England and Wales under number 06584820 whose registered office is at 53 Ringstead Crescent, South Yorkshire, S10 5SH and whose trading address is Suite 5&6 Sheffield Chamber of Commerce, Albion House, Savile Street, Sheffield, South Yorkshire, S4 7UD with email address hello@squidgeandpip.com; (the Supplier or us or we).

    These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions. By ordering any of the Services, you agree to be bound by these Terms and Conditions

     

    The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied. All Goods which appear on the Website are subject to availability.

    A Contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract. The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price

    as we may agree in writing.

    Prices and charges include VAT at the rate applicable at the time of the Order.

     

  • Privacy Policy

    This privacy policy applies between you, the User of this Website and Lefendarty Ltd, the owner and provider of this Website. Lefendarty Ltd takes the privacy of your information very seriously. Lefendarty Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2016

    This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

    • Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
    • All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).
    • Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website.
    • Lefendarty Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Lefendarty Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

    The information that we collect from you:

    We may collect the following information:

    • name and job title
    • contact information including email address
    • demographic information such as postcode, preferences and interests
    • other information relevant to customer surveys and/or offers

    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

     

    This privacy policy is governed by and interpreted according to English law. All disputes arising under this privacy policy are subject to the exclusive jurisdiction of the English courts. Lefendarty Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

     

  • Security

    Data security is of great importance to Lefendarty Ltd and we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

  • How we use cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    All Cookies used by this Website are used in accordance with current UK and EU Cookie Law. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Lefendarty Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

     

  • Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  • Website disclaimer

    The information contained in this website is for general information purposes only. The information is provided by Lefendarty Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

    In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

    Through this website you are able to link to other websites which are not under the control of Lefendarty Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

    Every effort is made to keep the website up and running smoothly. However, Lefendarty Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

     

  • Intellectual Property
    and Content

    The Site and the content contained within, are protected by intellectual property rights, including copyright and trademarks, as detailed in our Copyright and Trade Mark Notice. You may store, print and display the content supplied solely for your own personal use.  However, you are not permitted to publish, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.  Except as expressly authorised by us or relevant third parties, you agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute or create derivative works of any content of the Site, in whole or in any part.

  • Payment

    Payment for your Squidge & Pip products is taken through Paypal and you will be redirected to their secure website to make payment. You do not need to have a Paypal account to make payment and they accept all major credit cards. Please refer to Paypal’s terms and conditions for additional information. Once your payment has been taken you will receive a receipt from PayPal and an email order confirmation from us.

     

  • Delivery & Returns

    We currently only ship to UK and Europe – the rest of the world will be coming soon.

    We aim to process your order and ship your lovely Squidge & Pip goodies on within 48 hours. For UK orders we will post your items using Royal Mail First Class, or if you chose the next day service an extra delivery charge will be applied at checkout (please note that a signature will be required for this service upon delivery). Our Next Day Service is only guaranteed for UK orders (not including Northern Ireland) on all orders placed before 1pm.  Any orders received after this time may not be dispatched until the following day, meaning that delivery to you will be in 48 hours. Please note, our couriers do not usually deliver on Saturday so if you order on Friday you won't receive your order until Monday.

    Europe

    European delivery charges will apply for all orders to the EU and charges will be applied at the checkout. Please allow extra time for your order to arrive.

    Please note, the timings listed above are only intended as a guide and occasionally conditions beyond our control may affect delivery (weather/strikes/etc) which Lefendarty Ltd are unable to accept responsibility for, although of course, we will always do our upmost to ensure delivery to you in a timely manner.

     

  • Returns

    We so hope that you love your Squidge & Pip product, but we completely understand if you decide to change your mind, you must inform us within 7 working days of receipt by contacting us at hello@squidgeandpip.com. We will then be happy to make a refund or exchange providing the items are returned complete, unopened, in perfect condition and in their original packaging within 7 working days. You will need to pay the costs of returning your package pack to us (return delivery charges are only refundable if you have received an incorrect or faulty item from us). We strongly recommended that you obtain proof of posting and we cannot accept responsibility for lost parcels.

    We try to avoid any dispute, so we deal with complaints in the following way: If for any reason you are unhappy with the products you have received please email us with details of your complaint to hello@squidgeandpip.com and we will respond to you within 24 hours with a solution.

    This return policy does not affect your
    statutory rights.

     

  • Refunded Payments:

    We'll refund your money for the value of the goods, excluding original postage costs (postage will only refunded under conditions stated above) within 1 week of receiving your return.  All monies will be returned via your original payment method.

  • Incorrect orders

    We really hope this doesn't happen but if it does then we are of course happy to accept responsibility for our mistake!  If you have received an incorrect item then please email us hello@squidgeandpip.com with your order number and provide details (and whether you require a refund or a replacement). We will then respond to you and let you know how to proceed.

  • Faulty Items

    Due to the strict testing and high standards that our products are made to, you should never receive a faulty item. However in the very rare event this should occur do not use the teether and contact us immediately at hello@squidgeandpip.com where we will contact you and let you know how to proceed.

    All our items carry the CE mark and have been rigorously tested under the EN71 safety standards.

    Your UK statutory rights are not in any way affected by our Lefendarty Ltd returns policy

    This website and its content is copyright of Lefendarty Ltd © All rights reserved.